Customer Success Manager

Overview

Role responsible for driving customer satisfaction and loyalty through strategic relationships.

Ideal candidate has 2+ years in customer-facing SaaS roles and strong communication skills.

Locations

• Philippines

Requirements

• Minimum 2 years in customer-facing SaaS role
• Strong communication skills
• Experience with Customer Success SaaS technology

Responsibilities

• Drive customer satisfaction and loyalty
• Manage engagement plans
• Analyze product usage data