Head of Customer Success

Overview

Role focused on building and leading customer success function to enhance customer satisfaction.

Ideal candidate has 7+ years in customer success with a strong technical background.

Only candidates authorized to work in the United States are considered

Locations

• United States

Requirements

• 7+ years in customer success or similar
• Experience in technical roles at large CSPs
• Strong communication skills

Responsibilities

• Develop customer success strategy
• Establish metrics for customer happiness
• Build relationships with customers