Production Support Analyst

Overview

Role responsible for ensuring reliability and performance of a healthcare data analytics platform.

Ideal candidate has 2+ years in production support with strong technical and problem-solving skills.

Locations

• United States

Requirements

• 2+ years of experience in production support
• Basic understanding of SQL
• Experience in Python scripting

Responsibilities

• Monitor and support production systems
• Triage and resolve user-reported issues
• Collaborate with cross-functional teams
• Document incidents and resolutions
• Contribute to support documentation
• Troubleshoot technical issues