Customer Happiness Associate

Overview

Role focused on enhancing customer satisfaction and resolving issues in a fintech environment.

Ideal candidate has 2+ years in customer success and experience with B2B clients.

Locations

• Colombia

Requirements

• 2+ years in Customer Success
• Experience in Fintech
• Intermediate English proficiency

Responsibilities

• Resolve escalated customer issues
• Provide follow-up calls
• Propose solutions based on customer claims

Benefits

• Competitive salary
• Flexible work model
• Adaptable benefits
• Growth opportunities