Cision

Customer Support Specialist

Cision

Overview

Role involves providing technical support and troubleshooting for customers.

Ideal candidate should have experience in customer support and technical aptitude.

remoteEnglishCRMSalesforceFreshDesk

Locations

  • United States

Requirements

  • High School Diploma or GED
  • Experience in customer support
  • Technical aptitude in reporting and dashboard setup

Responsibilities

  • Provide technical support via phone, chat, and cases
  • Troubleshoot technical issues
  • Assist with platform configuration