Customer Success Manager - Dental

Overview

Role focused on driving customer retention and growth through strategic partnerships.

Ideal candidate should have 2+ years in customer-facing roles with strong communication skills.

Locations

• United States

Requirements

• 2+ years in customer-facing role
• Exceptional communication skills
• Strong interpersonal connection ability

Responsibilities

• Develop relationships with partner practices
• Leverage data to optimize engagement
• Share best practices with partners
• Forecast transaction volume
• Log interactions in CRM
• Continuously improve engagement tactics
• Seek feedback and collaborate with team
• Act like an owner

Benefits

• Medical benefits
• Vision benefits
• Dental benefits
• Equity grant
• Company retreats