Senior Customer Success Manager

Overview

Role involves driving product adoption and managing customer relationships.

Ideal candidate has 3+ years in customer success with strong relationship-building skills.

Only candidates from the USA are considered

Locations

• United States, California, San Francisco

Requirements

• Minimum 3 years in customer success or sales
• Experience in SaaS or HR is a plus
• Strong communication skills required

Responsibilities

• Build and maintain customer relationships
• Develop strategic plans for account expansion
• Proactively manage customer challenges
• Collaborate with internal teams
• Act as the voice of the customer
• Understand Checkr's products and processes

Benefits

• Learning and development allowance
• Competitive compensation
• 100% medical, dental, and vision coverage
• Flexible PTO policy
• Monthly wellness stipend
• Home office stipend