Customer Support Representative (CSR)

Overview

Role focused on delivering exceptional customer service and resolving issues efficiently.

Ideal candidate has 1-3 years of experience in customer support, preferably in tech or FinTech.

Locations

• United States

Requirements

• 1-3 years of customer support experience
• Strong communication skills
• Ability to work under pressure

Responsibilities

• Provide customer support for payment inquiries
• Identify process improvement areas
• Gather customer feedback

Benefits

• Medical, Dental, Vision insurance
• 401k
• Equity
• Catered meals