Senior Customer Care Operations Advisor

Overview

Role involves managing customer service operations and ensuring brand consistency.

Ideal candidate has experience in customer service and a passion for the beauty industry.

Locations

• United Kingdom, England, London

Requirements

• Previous experience in customer service
• Fluent in Spanish, German, or French preferred
• Strong interest in the beauty industry

Responsibilities

• Provide exceptional customer service
• Resolve customer queries across channels
• Support business KPIs

Benefits

• 25 days holiday plus bank holidays
• Inclusive parental leave policy
• Generous product discount