Renewal Account Specialist

Overview

Role focused on managing the renewal process for existing customers to ensure satisfaction and revenue growth.

Ideal candidate should have 2+ years in renewals or account management with strong communication skills.

Locations

• United States

Requirements

• 2+ years in renewals or account management
• Strong communication skills
• Proficiency with Salesforce or similar CRM

Responsibilities

• Manage contract renewals
• Engage proactively with customers
• Identify upsell opportunities
• Collaborate cross-functionally
• Maintain CRM accuracy
• Advocate for customers
• Report on renewal trends