Global Support Specialist

Overview

Role involves providing customer support and resolving issues through a SaaS system.

Ideal candidate should have experience in customer service and a passion for delivering excellent support.

Locations

• Australia

Requirements

• High School Graduate or equivalent
• Some experience in tech or fast-paced business
• Experience in data entry or customer service

Responsibilities

• Provide customer support through SaaS
• Resolve customer issues
• Collaborate with teams via Jira or Slack
• Promote new products
• Maintain high customer satisfaction

Benefits

• 4 weeks paid annual leave
• Home-office allowance
• Budget for conferences and certifications
• Flex stipend