Customer Success Manager

Overview

Role focused on driving customer success and fostering relationships.

Ideal candidate has proven success in customer success or account management with strong analytical skills.

Locations

• United Kingdom, England, London

Requirements

• Proven success in customer success or account management
• Strong analytical thinking and problem-solving abilities
• Familiarity with HubSpot or other CRM platforms

Responsibilities

• Drive strategic customer success initiatives
• Foster long-term relationships
• Conduct business reviews
• Address escalated issues
• Collaborate with cross-functional teams

Benefits

• 4 weeks annual leave
• Remote-friendly setup
• Complete benefits package
• Professional development budget
• Work-from-home stipend