Patient Advocate (Call Center)

Overview

Role involves managing patient communications and billing processes.

Ideal candidate should have 2-3 years of customer service experience and medical billing knowledge.

Locations

• United States

Requirements

• 2-3 years customer service experience
• 1-2 years medical billing or insurance experience
• Experience with electronic medical record systems

Responsibilities

• Manage 60-80 patient calls daily
• Utilize Cedar platform for patient inquiries
• Lead payment posting process

Benefits

• Unlimited PTO
• 16 weeks paid parental leave
• 401(k) matching