Caylent

IT Support Specialist

Caylent

Overview

Role focused on delivering IT support and infrastructure solutions.

Ideal candidate should have foundational IT skills and a desire to grow in the IT field.

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Locations

  • Brazil

Requirements

  • Basic IT skills
  • 1-2 years experience in IT support
  • Strong communication skills

Responsibilities

  • Provide IT support for internal employees
  • Troubleshoot IT issues
  • Assist with IT equipment deployment
  • Manage IT equipment inventories
  • Support onboarding and offboarding processes
  • Monitor support requests in ITSM system

Benefits

  • 100% remote work
  • Flexible Time Off
  • Competitive phantom equity
  • Paid for exams and certifications
  • Peer bonus awards
  • State of the art laptop and tools
  • Equipment & Office Stipend
  • Individual professional development plan