Support Specialist (Telehealth and Med-spa Industry)

Overview

Support Specialist providing high-quality assistance in telehealth and med-spa operations.

Ideal candidate has 2+ years of support experience, preferably in healthcare or tech, and is tech-savvy.

Locations

• Philippines

Requirements

• 2 years support experience
• Zendesk experience
• Outgoing and adaptable traits

Responsibilities

• Handle clinic inquiries
• Resolve Zendesk tickets
• Troubleshoot tech issues
• Escalate complex cases
• Identify recurring issues
• Cross-train on verticals

Benefits

• Remote work
• Generous PTO
• Direct mentorship
• Learning and development
• Global networking
• Work-life balance