Catena

Senior Account Manager

Catena

Overview

Role involves managing client relationships and ensuring talent success post-placement.

Ideal candidate has 2-3 years of experience in client success with strong communication and problem-solving skills.

remotemidcontractfull-timeEnglishMicrosoft Office

Locations

  • South America
  • Northern America

Requirements

  • 2-3 years experience in client success or account management
  • Exceptional English communication skills
  • Proven upselling and cross-selling expertise

Responsibilities

  • Manage client relationships post-placement
  • Monitor talent performance
  • Resolve client issues proactively
  • Gather client feedback
  • Drive talent engagement initiatives
  • Maintain accurate records
  • Coordinate internal resources

Benefits

  • Profit share potential
  • Fully remote work
  • Annual team retreat
  • Unlimited PTO
  • Growth opportunities