Account Manager/Order Fulfillment

Overview

Role overseeing account management and order fulfillment for a tech-enabled platform.

Ideal candidate should have 2-4 years of experience in account management for promotional products.

Locations

• Colombia
• Argentina
• Brazil
• Mexico

Requirements

• 2-4 years experience in account/project/order management
• 1+ year experience in branded merchandise or promotional product workflows
• B2B account management
• Strong communication skills in English
• Highly organized with attention to detail
• Proficient in basic platforms/tools

Responsibilities

• Manage high-value client accounts
• Review and process orders
• Coordinate fulfillment with vendors
• Communicate with clients
• Handle escalations
• Maintain order accuracy
• Ensure timely execution
• Contribute to process improvement

Benefits

• Remote work
• Retention bonuses
• Community perks
• Learning & development resources
• Flexible hours