Patient Care Representative

Overview

Role involves managing service requests and ensuring patient satisfaction in a remote setting.

Ideal candidate has 1+ year of customer service experience and strong "patient first" values.

Locations

• United States

Requirements

• High School Diploma or GED required
• 1+ year customer service experience
• Familiarity with Google Suite and Microsoft Office
• Ability to handle confidential information
• Spanish speaking preferred

Responsibilities

• Manage service requests from Providers and Members
• Provide exceptional patient care
• Ensure patient satisfaction
• Support the Patient Care Team
• Meet service goals and performance standards
• Adapt communication style to diverse backgrounds

Benefits

• Stock option plan
• Flexible schedules
• Self-managed vacation days
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan