Customer Support Associate

Overview

Proactive role delivering customer support and solving queries.

Ideal candidate should have experience in contact centers and excellent communication skills.

Locations

• Greece
• Romania
• Bulgaria

Requirements

• Previous experience in contact centers
• Excellent written and verbal communication skills
• Service mindset and empathy

Responsibilities

• Support customers via email, chat, and phone
• Build relationships with customers and partners
• Advocate for customers within the organization
• Work with Product and Airline Partnerships teams
• Contribute to customer support development

Benefits

• Home office budget
• Unlimited co-working options
• 24 paid vacation days
• Offsite fun & team trips
• Permanent full-time employment