Customer Service Representative

Overview

Role involves providing support for cardiac monitoring solutions to medical practices and sales representatives.

Ideal candidate should have 1-2 years of customer service experience and strong communication skills.

Locations

• United States

Requirements

• High school diploma required
• 1-2 years customer service experience
• Strong communication skills
• Critical thinking abilities
• Proficiency in software
• Healthcare experience preferred

Responsibilities

• Respond to medical practices and sales representatives
• Assist in device hookup
• Troubleshoot cardiac monitoring devices
• Collaborate for issue resolution
• Document customer interactions
• Identify and escalate problems

Benefits

• Medical benefits
• Dental benefits
• Vision benefits