Enterprise Customer Success Manager

Overview

Role focused on enhancing customer success and relationships with enterprise clients.

Ideal candidate has 3-5 years in B2B customer success and experience with enterprise customers.

Locations

• United Kingdom, England, London

Requirements

• 3-5 years in B2B customer success
• 3+ years with enterprise customers
• Fluency in English required

Responsibilities

• Build relationships with enterprise customers
• Guide customers through onboarding and adoption
• Monitor customer health indicators
• Lead check-ins and review sessions
• Identify customer advocacy opportunities
• Provide feedback to influence product development

Benefits

• Competitive compensation
• Personal development opportunities
• Industry engagement and travel
• Top-notch hardware equipment