Trainer

Overview

Trainer responsible for developing and delivering training programs for a retention team.

Ideal candidate has 3+ years in customer service or retention and experience in training roles.

Locations

• United States
• Mexico

Requirements

• 3 years experience in customer service or retention
• 1 year in a training role
• Background in insurance preferred

Responsibilities

• Deliver training modules
• Monitor trainee transactions
• Create training content
• Collaborate with leadership
• Conduct training sessions
• Provide technical expertise
• Track training progress
• Support cross-functional learning

Benefits

• Competitive salary
• Comprehensive benefits
• Career development opportunities
• Flexible work arrangements
• Dynamic work culture
• Private Health Insurance
• Pension Plan
• Paid Time Off