Capgemini

Operations Execution Project Manager

Capgemini

Overview

Role managing execution and change management of complex operations projects.

Ideal candidate should have 5+ years in Service Operations with call center experience.

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Locations

  • Brazil

Requirements

  • 5+ years experience in Service Operations
  • BS Degree or equivalent
  • Full English Fluency

Responsibilities

  • Manage execution of complex operations projects
  • Lead cross-functional teams
  • Develop change management plans
  • Collaborate with stakeholders
  • Analyze trends and provide solutions
  • Present analysis reviews
  • Resolve and mitigate issues
  • Research new technologies for improvements

Benefits

  • Competitive salary
  • Comprehensive benefits
  • Career development opportunities
  • Flexible work arrangements
  • Dynamic work culture
  • Private Health Insurance
  • Pension Plan
  • Paid Time Off