Support Engineering Manager

Overview

Management role overseeing support teams for technical issues.

Ideal candidate should have extensive Linux experience and proven leadership skills.

Locations

• Worldwide

Requirements

• Extensive CLI experience with Linux
• Leadership experience
• Experience in support organizations

Responsibilities

• Manage support team
• Ensure customer satisfaction
• Contribute to knowledge base
• Drive growth initiatives
• Hire and develop team
• Respond to customer cases
• Improve support processes
• Act as escalation contact

Benefits

• Personal learning budget
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel
• Priority Pass