Cloud Support Engineer

Overview

Role involves supporting customers with Ubuntu and open source products.

Ideal candidate has extensive Linux support experience and strong communication skills in English and Japanese.

Locations

• Japan

Requirements

• Experience supporting Linux systems
• Excellent communication skills in English and Japanese
• Hands-on experience with Cloud technologies

Responsibilities

• Investigate customer issues
• Resolve complex problems
• Engage with customers
• Contribute to knowledge base
• Participate in weekend rotation

Benefits

• Learning budget
• Annual compensation review
• Maternity and paternity leave
• Employee Assistance Programme
• Travel opportunities