Senior Manager, CandidPro Support

Overview

Management role overseeing patient and provider support team.

Ideal candidate should have 5+ years of leadership experience in Customer Success or Support.

Locations

• United States

Requirements

• 5+ years of leadership experience
• Healthcare experience preferred
• Exceptional communication skills
• Change management expertise
• Proficiency in systems management

Responsibilities

• Monitor team performance
• Coach and mentor team members
• Act as liaison between teams
• Collaborate with stakeholders
• Identify process improvements
• Implement changes for efficiency
• Create culture of innovation
• Utilize multiple systems and tools

Benefits

• Competitive compensation
• Stock option plan
• Unlimited PTO
• Work from home stipend
• Comprehensive health coverage
• Significant discount on treatment plans