Customer Success Manager - French Speaker

Overview

Role focused on enhancing customer success through onboarding and relationship management.

Ideal candidate has 3-5 years in Customer Success with strong communication and analytical skills.

Locations

• United Kingdom, England, London

Requirements

• Bachelor's degree
• 3-5 years in Customer Success
• Experience with SaaS onboarding
• Account management experience
• Strong organizational skills
• Exceptional communication abilities
• Analytical mindset
• Collaborative nature

Responsibilities

• Understand products
• Lead client onboarding
• Drive customer value
• Manage relationships
• Identify growth opportunities
• Act as trusted advisor

Benefits

• Canary Days
• Self Improvement Club
• Professional Development Chats
• Travel Reimbursement
• Personal Travel Reimbursement