Customer Success Manager (APAC)

Overview

Role focused on ensuring client success and expanding presence in APAC.

Ideal candidate has 3-5 years in Customer Success with strong communication and analytical skills.

Locations

• Thailand, Bangkok, Bangkok

Requirements

• Bachelor's degree
• 3-5 years in Customer Success
• Experience in SaaS
• Strong communication skills
• Analytical mindset
• Proficiency with technology
• Familiarity with hospitality tech preferred

Responsibilities

• Understand products
• Lead client onboarding
• Drive customer value
• Manage relationships
• Identify growth opportunities
• Act as trusted advisor

Benefits

• Canary Days
• Self Improvement Club
• Professional Development Chats
• Travel Reimbursement
• Personal Travel Reimbursement