Customer Onboarding Specialist

Overview

Role focused on onboarding new hotel clients to Canary products.

Ideal candidate has 2+ years in SaaS onboarding with strong organizational and communication skills.

Locations

• United States

Requirements

• 2+ years experience in SaaS onboarding
• Strong organizational skills
• Excellent communication skills

Responsibilities

• Manage onboarding process
• Configure products for clients
• Lead onboarding calls
• Collaborate with teams
• Troubleshoot issues
• Track onboarding milestones
• Drive product adoption
• Maintain onboarding records

Benefits

• Company-wide days off
• Self-improvement budget
• Professional development budget
• Travel reimbursement
• Personal travel credit