Tier 2/NOC

Overview

Role involves NOC support tasks including troubleshooting and managing network services.

Ideal candidate should have fundamental network knowledge and Tier3 certification.

Locations

• Philippines

Requirements

• Fundamental network knowledge
• Tier3 certification required

Responsibilities

• Respond to outage alerts
• Manage firmware upgrades
• Handle escalated tickets
• Create or modify conferences
• Follow escalation procedures