T3 Engineer

Overview

Role involves providing expert-level support for escalated technical issues.

Ideal candidate should have experience as a Tier 3 Engineer with strong troubleshooting skills.

Locations

• Philippines

Requirements

• Experience as a Tier 3 Engineer
• Strong troubleshooting skills
• Preferred certifications related to network technologies

Responsibilities

• Provide real-time assistance to Tier 2 engineers
• Troubleshoot and resolve outstanding issues
• Manage circuit cutovers
• Work with vendors to configure devices
• Implement and troubleshoot PMS functionalities
• Conduct wifi surveys
• Manage repeat dispatches
• Provide data analysis

Benefits

• Competitive salary and benefits
• Opportunity for growth
• Training and support
• Dynamic multicultural environment