Retention Specialist

Overview

Role focused on customer retention and collaboration with sales teams.

Ideal candidate has 1+ years in customer care or sales with strong Salesforce skills.

Locations

• Philippines

Requirements

• 1 year experience in Customer Care or Sales Administration
• Extensive experience with Salesforce
• Experience in MS Suite

Responsibilities

• Maintain knowledge across departments
• Provide detailed account information to Retention Account Manager
• Process inbound leads
• Collaborate with departments for renewal success