CallTek

Network Operation Center

CallTek

Overview

Role focused on maintaining network performance and troubleshooting incidents.

Ideal candidate should have a fundamental understanding of networking and strong analytical skills.

remoteentry-levelEnglishTCP/IP

Locations

  • Philippines

Requirements

  • Degree in IT or related field
  • Experience in NOC or Help Desk preferred
  • Understanding of networking concepts
  • Familiarity with monitoring tools
  • Strong analytical skills
  • Excellent communication skills
  • Ability to work in a team
  • Willingness to work shifts

Responsibilities

  • Monitor network performance
  • Troubleshoot network issues
  • Coordinate with support teams
  • Maintain incident records
  • Assist in network upgrades
  • Document NOC procedures
  • Proactive monitoring
  • Provide customer support

Benefits

  • Competitive salary
  • Growth opportunities
  • Training and support
  • Dynamic multicultural environment