Customer Service Representative (Mandarin Speaker)

Overview

Role involves providing excellent customer service to English and Mandarin-speaking customers.

Ideal candidate should be fluent in English and Mandarin with strong customer service skills.

Locations

• Philippines

Requirements

• Fluency in English and Mandarin required
• Prior customer service experience preferred
• 1-5 years of relevant experience

Responsibilities

• Respond to customer inquiries
• Assist customers with product questions
• Resolve customer issues
• Ensure customer satisfaction
• Collaborate with internal teams
• Maintain accurate customer records