CallTek

Customer Service Representative (Korean Bilingual)

CallTek

Overview

Role involves providing exceptional customer service to English and Mandarin-speaking customers.

Ideal candidate should be fluent in English and Mandarin with 1-3 years of customer service experience.

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Locations

  • Philippines

Requirements

  • Fluency in English and Mandarin
  • 1-3 years of experience
  • Prior customer service experience preferred
  • Excellent communication skills
  • Strong problem-solving abilities
  • Attention to detail
  • Proficiency in computer systems

Responsibilities

  • Respond to customer inquiries
  • Assist with product questions
  • Resolve customer issues
  • Ensure customer satisfaction
  • Collaborate with internal teams
  • Maintain customer records

Benefits

  • Competitive salary
  • Growth opportunities
  • Training and support
  • Dynamic multicultural environment