Customer Service Representative (Japanese Speaker)

Overview

Role involves providing excellent customer service to English and Japanese-speaking customers.

Ideal candidate should have 2-5 years of customer service experience and fluency in English and Japanese.

Locations

• Philippines

Requirements

• Fluency in English and Japanese required
• 2-5 years of relevant experience
• Prior customer service experience preferred
• Excellent communication skills
• Strong problem-solving abilities
• Attention to detail
• Ability to work in a team

Responsibilities

• Respond to customer inquiries
• Assist with product/service questions
• Resolve customer issues
• Ensure customer satisfaction
• Collaborate with internal teams
• Maintain customer records