Billing Customer Service Representative

Overview

Role involves coordinating billing details and resolving customer inquiries.

Ideal candidate should have 6 months to 1 year experience in customer service with strong communication skills.

Locations

• Philippines

Requirements

• 6 months to 1 year experience as CSR
• Excellent verbal and written communication skills
• High attention to detail and accuracy

Responsibilities

• Update site visit status and financial records
• Accurate and timely billing
• Respond to technician inquiries
• Ensure technician compliance
• Send reminders to technicians
• Handle customer & technician calls
• Analyze and resolve accounting disputes