Head of Escalations

Overview

Role involves managing high-risk customer onboarding and ensuring compliance with regulations.

Ideal candidate has 10+ years in compliance with strong knowledge of financial crime operations.

Locations

• United Kingdom
• Bulgaria
• Malta

Requirements

• 10+ years experience in compliance
• Hands-on experience with high-risk customer files
• Strong knowledge of cryptoasset risks

Responsibilities

• Make risk-aligned onboarding decisions
• Assess high-risk customer cases
• Collaborate with compliance teams
• Coach onboarding analysts
• Identify process gaps
• Participate in audits

Benefits

• Competitive salary
• Flexible working hours
• Employee option scheme
• Opportunities to travel