Member Services Advocate

Overview

Role involves supporting clients with employee benefit enrollment through calls.

Ideal candidate should have a customer-centric mindset and strong communication skills.

Locations

• United States

Requirements

• Prior benefit administration experience preferred
• Strong customer-centric mindset
• Exceptional phone etiquette required

Responsibilities

• Answer inbound calls regarding employee benefits
• Document call details accurately
• Ensure compliance in processing

Benefits

• Comprehensive benefits package
• Training provided
• Work from home