Associate Product Support Specialist

Overview

Role focused on providing exceptional customer support for Salesforce-based products.

Ideal candidate should have experience with Salesforce and a passion for customer success.

Locations

• United States

Requirements

• Experience with Salesforce
• Experience in technical support
• Strong communication skills

Responsibilities

• Deliver exceptional customer experience
• Collaborate with other departments
• Educate customers on platform usage
• Optimize Help Center documentation
• Listen to customers for solutions

Benefits

• 100% employee dental and vision insurance
• Flexible PTO
• 401(k) with 4% match
• Remote work reimbursement
• Wellness benefit
• Paid parental leave
• 14 paid holidays
• Supportive team culture