Customer Success Manager

Overview

Role focused on managing high-touch relationships with global enterprise customers.

Ideal candidate has 3-5 years in CSM at a SaaS company with strong relationship-building skills.

We cannot offer work permit sponsorship/self sponsorship for this role

Locations

• Ireland, Leinster, Dublin
• United Kingdom, England, London

Requirements

• 3-5 years in CSM role
• Experience with executive stakeholders
• Proficient in data presentation

Responsibilities

• Establish trusted advisor relationships
• Track customer goals
• Deliver Executive Business Reviews
• Identify blockers to client success
• Conduct regular health checks

Benefits

• Competitive salary
• Share options
• 25 days PTO
• Comprehensive health insurance
• Learning subsidy
• Wellbeing program
• Home office support