Renewals Manager

Overview

Role focused on managing the renewal process and ensuring customer satisfaction.

Ideal candidate should have strong organizational skills and experience in Sales or Customer Success.

Locations

• Romania, Bucharest, Bucharest

Requirements

• Background in Sales, Operations or Customer Success
• Strong analytical skills
• Experience with Salesforce CRM

Responsibilities

• Oversee renewal process
• Manage account strategies
• Collaborate with internal teams
• Build and maintain reports
• Lead regional forecast calls
• Analyze churn and retention
• Support CRM improvements

Benefits

• Competitive compensation
• Retirement plans
• Flexible paid time off
• Comprehensive health benefits
• Professional development support
• Community engagement opportunities
• Employee Resource Groups
• Collaborative culture