Associate Support Representative

Overview

Role involves supporting customers with technical issues related to the platform.

Ideal candidate has experience in technical support, strong communication skills, and problem-solving abilities.

Locations

• Singapore

Requirements

• Experience in technical product support
• Familiarity with case management tools
• Strong written and verbal communication skills

Responsibilities

• Own and troubleshoot customer support issues
• Coordinate with technical support team
• Build response plans for complex issues

Benefits

• Competitive compensation
• Retirement plans
• Flexible paid time off
• Comprehensive medical benefits
• Family services
• Professional development
• Community engagement opportunities
• Collaborative culture