Braze

Engineering Manager, Platform Support

Braze

Overview

Hands-on Engineering Manager leading the Platform Support team for system health and uptime.

Ideal candidate has 5+ years in infrastructure operations and experience managing a technical support team.

hybridseniorEnglishDatadogPrometheus

Locations

  • Romania, Bucharest, Bucharest

Requirements

  • 5+ years in infrastructure operations
  • 2+ years managing a technical operations team
  • Experience with monitoring tools like Datadog

Responsibilities

  • Lead a regional team of Platform Support Engineers
  • Drive hiring and mentorship
  • Improve triage workflows and team efficiency
  • Partner with engineering teams for service visibility
  • Own and report on key team metrics

Benefits

  • Competitive compensation
  • Retirement plans
  • Flexible paid time off
  • Comprehensive medical benefits
  • Family services
  • Professional development support
  • Community engagement opportunities
  • Collaborative culture