Support & Implementation Specialist

Overview

Role focused on delivering instant, AI-powered, and human support in a B2B SaaS environment.

Ideal candidate has 2-4 years of B2B SaaS experience and excellent communication skills.

Locations

• Argentina
• Brazil
• Mexico

Requirements

• 2-4 years B2B SaaS experience
• Excellent communication skills
• Tech-savvy and resourceful

Responsibilities

• Provide live chat, email, and Slack support
• Onboard and configure new clients
• Troubleshoot platform issues

Benefits

• 4+ weeks paid time off
• Flexible remote work
• Opportunities for global team meets