Associate Account Manager

Overview

Role focused on managing customer relationships and driving adoption of the Branch platform.

Ideal candidate has 1-2 years of experience in customer-facing roles and is fluent in Korean.

This role is not eligible for remote work in any other location

Locations

• Australia, New South Wales, Sydney
• Australia, Victoria, Melbourne

Requirements

• 1-2 years experience in customer-facing roles
• Fluency in Korean
• Experience with cloud-based SaaS solutions

Responsibilities

• Manage customer lifecycle
• Build customer relationships
• Collaborate with cross-functional teams
• Provide technical support
• Create presentations and demos
• Resolve business issues
• Drive customer engagement
• Lead value creation

Benefits

• Health and wellness programs
• Paid time off
• Retirement planning options