Customer Solutions Architect

Overview

Role focused on deploying and operating Braintrust in production environments.

Ideal candidate has experience in customer-facing technical roles and strong interest in AI technology.

Locations

• United States

Requirements

• Experience in customer-facing technical roles
• Fluency in Python or TypeScript
• Strong grasp of DevOps infrastructure and cloud architecture

Responsibilities

• Act as a trusted advisor to customers
• Lead onboarding and implementation engagements
• Design and document customer evaluation pipelines
• Translate real-world usage into actionable feedback
• Contribute to internal runbooks and documentation

Benefits

• Medical, dental, and vision insurance
• 401k plan
• Daily lunch, snacks, and beverages
• Flexible time off
• Competitive salary and equity
• AI Stipend