Remote Customer Success Manager

Overview

Role focused on managing client relationships and project execution in a remote setting.

Ideal candidate should have 1-2 years of experience in customer success and strong communication skills.

Only candidates from Mexico are considered

Locations

• Mexico

Requirements

• Bachelor's degree preferred
• 1-2 years of relevant experience preferred
• Excellent English composition skills

Responsibilities

• Serve as primary client contact
• Coordinate account setups
• Create client delivery schedules
• Schedule client check-ins
• Ensure timely task completion
• Collaborate with sales and client experience directors
• Escalate content issues
• Provide consultative advice