Senior Director, Managed Services

Overview

Role involves leading Managed Services practice and overseeing delivery for clients.

Ideal candidate should have 12+ years of experience in Managed Services and strong leadership skills.

Locations

• United States

Requirements

• 12 years of experience in Managed Services
• Experience in business development
• Experience with ITIL Framework

Responsibilities

• Lead Managed Services delivery
• Set strategic direction for technical teams
• Oversee North American teams
• Create revenue forecasts
• Coach and mentor team members
• Integrate with clients and vendors
• Establish service models
• Oversee transition of Managed Services contracts