Onboarding Specialist

Overview

Role involves managing customer onboarding and ensuring successful adoption of the platform.

Ideal candidate should have 1-3 years of experience in tech support or customer success with strong organizational skills.

This role is ineligible for residents of CA, NY, and WA

Locations

• United States, New York
• United States, California
• United States, Washington

Requirements

• 1-3 years experience in tech support or customer success
• Technical aptitude
• High emotional intelligence

Responsibilities

• Serve as main contact during onboarding
• Manage onboarding project end-to-end
• Collaborate with various teams for customer satisfaction

Benefits

• 401(k) match
• dental insurance
• medical insurance
• vision insurance
• life insurance
• flexible vacation
• work from home stipend
• family planning resources
• learning and development program